We are very fortunate to have some of our own delivery vehicles ranging in size from a small van for 10 bag orders, up to a 26 tonne walking floor truck which takes 24 pallets or 26 dumpies. If your delivery location is within around 30 miles of us in Enfield, our wonderful driver – Paul – will likely be dropping your order off to you.

For orders further away, we use a brilliant national courier network.

Locations Covered
Regrettably we are able to deliver only to mainland UK addresses. Deliveries to Scotland carry a £50 surcharge to cover our costs.

Order Set Down
Please note that we are able to guarantee delivery only to the kerb rather than to your front door or back garden, although will always do our best to help.

Difficult Access
If you have tricky access, please contact us prior to ordering to discuss.

Narrow Access Deliveries of 50 x 40 Litre Bags (One Pallet)
If you would like to order a pallet of 50 bags and your access is narrow (able to accommodate only a small 3.5 tonne or 7 tonne lorry), please note that you will need to order two small pallets (2 x 30 bags) instead. This is because the load capacity of small lorry tailgates is below the weight of a 50 bag pallet. We can offer a 10% price discount in recognition of this. Please use code 2XSMALL at the basket.

Delivery Time Slots
Delivery windows are 8am until 6pm Monday to Friday and, alas, we are not able to commit to a precise time slot.

Communication About Deliveries
For local deliveries, we will contact you to discuss your availability.

For deliveries further afield, you will receive an SMS message on the morning of your delivery confirming a two hour time slot.

Signing For Your Delivery
Once your delivery day has been agreed, it is your responsibility to be present to receive your order and sign for it. If you are not there and your order has to be taken away, you will need to contact us or the courier to re-arrange and you will be liable for this cost.

Pallets, Risk and Driver Discretion
Please note that most orders are delivered on pallets and our vehicles enter your property at your risk and at the drivers’ discretion.